清华新医盟

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Healthcare Innovation Model

The most prominent problem of China medical service is lack of Hierarchical Diagnosis and Treatment System. Large hospitals are overcrowded, while other hospitals stay largely empty. Medical resources don't get effective use. Neo Healthcare Alliance (NHA) will promote a healthcare innovation model, which share medical examination resources by the internet platform, improve patients' outpatient process and doctors' work efficiency.

Outpatient service process comparison between the old and the new

Current Outpatient Process

1. Patients only trust large hospitals. Lack of Hierarchical Diagnosis and Treatment System cause low efficiency of outpatient process

2. Patients have to register outpatient time slot repeatedly. The process is time consuming and the cost is high

3. Waiting time of medical examination is long and patient experience is not good

Future Outpatient Process

1. Young doctors initially communicate symptom through the Internet platform, and arrange for medical examination

2. To provide one-stop medical examination for patients, and get the medical examination report at the same day

3. Senior doctors provide diagnostic advices for patients based on completed medical records and examination reports

Outpatient Process

Value for Doctors

To improve outpatient efficiency and minimize time waste

Effective cooperation between senior and junior doctors and to build a Hierarchical           Diagnosis and Treatment System through the Internet

Doctors get reasonable economic returns

Platform for Multiple-site physician practice

Value for Patients

To save waiting time or unnecessary registration

To reduce medical costs, especially for those patients from different places

Nurses guide the entire outpatient process to improve patient experience

To establish long term medical records and better manage diseases

Email:nha@sem.tsinghua.edu.cn